Cybertech Screen Recording
Overview
The CyberTech Screen Recording option for the CyberTech recording solution uniquely enables PC monitors to be recorded and replayed simultaneously as voice calls are recorded. The feature complements the CyberTech platform, the industry’s first open and secure recording solution that is designed using industry standards. This bestin- breed technology is in use by the world's leading financial institutions, governmental and public safety organizations and call centers.
Features & Benefits
Storage: The screen recordings are stored in a proprietary format that requires the CyberTech Screen Player for replay
Efficiency: The refresh rate interval and color depth can be configured to select the most efficient combination of quality versus required bandwidth and storage space
Wrap-up time. The screen recording will continue to capture a configurable amount of time after the end of the call
CyberTech solutions are installed and supported through a global network of specialists with advanced technical training.